At 66win, protecting the personal information of every member in the Philippines is a core part of how we operate. This Privacy Policy explains what data we collect, why we collect it, how it is stored and used, and what rights you have as a member. Please read this page carefully so you understand exactly how your information is handled when you use our platform.
Last reviewed: 2025. Applies to all members accessing 66win from the Philippines.
A clear breakdown of the personal data 66win collects from Philippines members, and the specific reasons each type of data is needed.
When you create an account on 66win, we collect the information you provide during the registration process, including your name, date of birth, email address, and contact number. This information is required to verify that you meet the minimum age requirement of 18 years and to set up your member account correctly. We also use registration data to communicate with you about your account, including security alerts, transaction confirmations, and important platform updates. Your date of birth is retained to ensure ongoing compliance with our age verification obligations and is never used for marketing purposes without your consent. All registration data is stored securely and is only accessible to authorised members of the 66win team who need it to perform their role. If any of your registration details change, you are responsible for updating them promptly through your account settings. Providing false or inaccurate registration information is a breach of our Terms and Conditions and may result in account suspension.
To process deposits and withdrawals in Philippine pesos (PHP), 66win collects information related to your chosen payment method, including transaction references and payment channel identifiers. We do not store full card numbers or sensitive banking credentials on our servers — payment processing is handled through secure, encrypted channels provided by our payment partners. Transaction records are retained for a period required by applicable financial regulations and are used to resolve disputes, process refunds, and comply with anti-money laundering obligations. If we are required to verify the source of funds deposited into your account, we may request supporting documentation, which will be handled with strict confidentiality. Financial data is never shared with third parties for marketing or commercial purposes. All transaction data is protected using industry-standard encryption both in transit and at rest. If you have a query about a specific transaction, you can find guidance on the FAQ page.
When you access the 66win platform through your mobile browser or any other device, we automatically collect certain technical information, including your device type, operating system, browser version, IP address, and session activity logs. This data helps us ensure the platform performs correctly across different devices and screen sizes, which is especially important for our mobile-first experience designed for Filipino users. Usage data also allows us to detect unusual account activity that may indicate unauthorised access, helping us protect your account proactively. We use aggregated, anonymised usage data to improve platform features, optimise page load times, and prioritise which areas of the platform to develop further. IP address information may be used to apply regional access controls in accordance with our licensing obligations. Device data is not used to build individual advertising profiles and is not sold to third-party advertisers. You can review your active sessions through your account security settings at any time.
If you contact the 66win support team or submit a query through any available channel, we retain a record of that communication, including the content of your message and any attachments you provide. This record is used to resolve your query, track the progress of open support cases, and improve the quality of our customer service over time. Support communications are accessible only to authorised support staff and are not shared with third parties except where required to resolve a technical or financial issue involving a service provider. We may use anonymised summaries of common support queries to update our FAQ page and help other members find answers more quickly. If you provide feedback about the platform, we may use that feedback internally to guide product decisions, but it will never be attributed to you personally in any public-facing context. All support records are retained for a reasonable period and then securely deleted in accordance with our data retention schedule. You have the right to request a copy of communications we hold about you at any time.
As a member in the Philippines, you have clear rights over your personal data. Here is how 66win upholds those rights in practice.
You have the right to request a copy of the personal data that 66win holds about you at any time. To make a data access request, contact us using the details provided on the FAQ page and we will respond within a reasonable timeframe. We will verify your identity before releasing any personal information to ensure your data is not disclosed to an unauthorised party. Access requests are processed free of charge in most circumstances. If your request is complex or involves a large volume of data, we may need additional time to compile a complete response, and we will notify you of any delay promptly.
If any personal information we hold about you is inaccurate or out of date, you have the right to request that it be corrected. You can update many details directly through your account settings, or contact us if you need assistance with information that cannot be changed through the platform interface. We will action correction requests promptly and confirm once the update has been made. Keeping your data accurate helps us provide you with a better and more secure experience on the platform. We encourage all members to review their account details periodically to ensure everything is current.
You may request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, or when you withdraw consent and there is no other legal basis for processing. Please note that some data must be retained for a minimum period to comply with financial regulations and anti-money laundering obligations, even after an account is closed. We will inform you of any data that cannot be deleted immediately and explain the reason. Deletion requests are reviewed on a case-by-case basis and processed as quickly as legally possible. Once data is deleted, it cannot be recovered, so please consider your request carefully before submitting it.
66win uses industry-standard security measures to protect your personal data, including encryption of data in transit using TLS protocols and secure storage with access controls that limit who can view sensitive information. We conduct regular internal reviews of our data handling practices to identify and address potential vulnerabilities. Our team members who handle personal data are trained on data protection obligations and are bound by confidentiality agreements. In the event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable regulations. We also encourage members to use strong, unique passwords and to enable any available account security features to add an extra layer of protection.
We do not sell your data. Here is a plain-language summary of when data may be shared, how cookies work on this platform, and how we handle changes to this policy.
66win does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. In limited circumstances, we may share data with trusted service providers who assist us in operating the platform — for example, payment processors who handle PHP transactions, identity verification providers, and technical infrastructure partners. All third-party service providers are contractually required to handle your data in accordance with applicable data protection standards and are not permitted to use it for any purpose beyond the specific service they provide to us. We may also disclose personal data where required by law, such as in response to a valid legal request from a Philippine government authority or regulatory body. In the event of a business transfer or restructuring, member data may be transferred as part of that process, and affected members will be notified in advance. We do not share your data with other online gaming or entertainment platforms. Any third-party sharing is documented and reviewed regularly to ensure it remains necessary and proportionate.
The 66win platform uses cookies and similar browser-based technologies to support essential platform functions, such as keeping you logged in during a session, remembering your preferences, and ensuring the platform loads correctly on your device. Essential cookies are necessary for the platform to function and cannot be disabled without affecting your ability to use the service. We may also use analytics cookies to understand how members navigate the platform, which pages are most visited, and where users encounter difficulties — this data is aggregated and anonymised and is used solely to improve the platform experience. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. By continuing to use the 66win platform, you consent to the use of cookies as described in this policy. If you have questions about specific cookies used on the platform, the FAQ page provides further guidance.
66win may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, the updated policy will be published on this page with a revised review date, and we will notify active members through the platform where appropriate. We encourage all members to review this page periodically so they are always aware of how their data is being handled. Continued use of the platform after a policy update has been published constitutes acceptance of the revised terms. If you disagree with any changes to this policy, you should stop using the platform and may request the closure of your account. Historical versions of this policy are available on request. For any questions about this Privacy Policy or how your data is handled, please refer to the FAQ page for contact details and further information.
We are committed to keeping your personal data safe and being transparent about how it is used. If you have any questions about this Privacy Policy or want to exercise your data rights, visit our FAQ page for guidance. Ready to get started? Create your free account and enjoy a secure, mobile-friendly entertainment experience built for the Philippines.
Encrypted data storage
No data selling, ever
Access, correct, delete
Built for Filipino members